Privacy Policy

Last updated: 23 February 2026

Mckenna Rose Hair Ltd (trading as Petal & Pin Hair) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

If you have any questions about this policy or how your data is handled, please contact us at:
hello@petalandpinhair.co.uk

Who we are

Mckenna Rose Hair Ltd trades as Petal & Pin Hair.
We are based in Altrincham, UK.

Our website is built using Squarespace, and appointments are booked via Fresha and Treatwell.

What information we collect

We may collect and process the following information:

• Your name, email address and phone number (via our booking platforms)
• Appointment details and service history
• Marketing preferences (if you opt in)
• Basic technical information when you visit our website (such as IP address, browser type and device information)

We do not take payments directly through our website.

How your information is used

We use your information to:

• Manage appointments and provide salon services
• Communicate with you about your bookings
• Send marketing emails or updates (only if you have opted in)
• Improve our website and services
• Meet legal and operational requirements

Your booking information is collected and processed through Fresha and Treatwell in accordance with their own privacy policies.

Marketing communications

If you choose to opt in, we may send you occasional emails about offers, updates, or salon news.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cookies and website data

Our website may use cookies and similar technologies through Squarespace to help the site function properly and understand how visitors use it.

These typically collect anonymous usage data and do not personally identify you.

You can manage cookie preferences through your browser settings.

Sharing your information

We do not sell your personal data.

Your information may be shared only with trusted third parties where necessary, such as:

• Our booking systems (Fresha and Treatwell)
• Website hosting and analytics providers (Squarespace)
• Email marketing services

These providers are required to handle your data securely and in line with data protection laws.

How we store your data

We take reasonable steps to protect your personal information and keep it secure.

Your data is stored only for as long as necessary to provide our services or meet legal requirements.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent for marketing
• Ask how your data is being used

To exercise any of these rights, please email us at hello@petalandpinhair.co.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.